Privacy Policy — Soy Wax Source
Effective date: November 5, 2025
Introduction
Soy Wax Source ("we", "us", "our") operates https://soywaxsource.com. This short privacy policy explains what personal information we collect through our contact form, why we collect it, how we use and protect it, and how you can exercise your rights.
What we collect
- Information you provide via the contact form: typically your name, email address, and any message you send. You may optionally provide other contact details (for example, a phone number) if you include them in your message.
- We do not create user accounts or collect other personal data beyond what you submit in the contact form.
How we use your information
- To respond to your inquiries, requests, or orders.
- To maintain records of communications for business and legal purposes (for example, to prevent fraud or abuse).
- We do not use contact information for marketing unless you explicitly consent.
Legal basis for processing
- Where required, we rely on your consent when you submit the contact form.
- We may also process the information on the basis of our legitimate interests in responding to and keeping records of communications.
Cookies and tracking
- We do not use advertising or marketing cookies. The site does not run targeted advertising.
- The site may use essential technical cookies strictly required for site function. No behavioural or marketing tracking is performed.
Sharing and third parties
- We may share your contact information with trusted third-party service providers who perform services on our behalf (for example, website hosting, email delivery). These providers are contractually bound to protect your data and use it only for the purposes we specify.
- We do not sell or rent your personal data to third parties.
International transfers
- If personal data is processed or stored outside your country or the European Economic Area, we will ensure appropriate safeguards are in place (such as standard contractual clauses) to protect your information.
Data retention
- We keep contact form submissions for as long as reasonably necessary to respond to your inquiry and for up to 3 years after our last communication unless a longer retention period is required or permitted by law.
- You can request deletion earlier (see Rights below).
Security
- We implement reasonable technical and organizational measures to protect personal data from unauthorized access, use, alteration, or disclosure. However, no internet transmission can be guaranteed 100% secure.
Children
- Our site and services are not intended for children under 16. We do not knowingly collect personal data from children under 16. If we learn we have collected such data, we will take steps to delete it.
Your rights
Depending on applicable law, you may have the right to:
- access the personal data we hold about you;
- correct inaccurate or incomplete data;
- request deletion or restriction of processing;
- object to processing where it is based on legitimate interests;
- request portability of your data;
- withdraw consent at any time (where processing is based on consent).
To exercise these rights, or if you have questions about this policy, contact our Data Protection Officer at contact@soywaxsource.com.
Complaints
If you are in the EU/EEA or another jurisdiction with a supervisory authority, you may lodge a complaint with your local data protection authority if you believe your rights have been violated.
Changes to this policy
We may update this policy from time to time. Material changes will be posted on this page with an updated effective date.
Contact
Data Protection Officer (DPO): contact@soywaxsource.com
Thank you for visiting Soy Wax Source.
